Why did you develop CamperMate?
CamperMate was developed to help visiting freedom campers find essential facilities near them, such as toilets and rubbish bins. It was in response to the inability for travellers to access location based information ‘on the go’ easily, which was a major reason why behind the negative impact that some aspects of freedom camping was having on the environment.
How can it be free?
Because it has been created as a project of passion by a team of enthusiastic and proud Kiwis that love the outdoors and want to do something to help travellers enjoy our beautiful country.
How do you make money then?
We don’t. Our customer service isn’t the fastest (still feel free to get in touch) but we’ll do our best. Support us by liking us on Facebook and spread the word! If we need more resources we may one day add some advertising, but until then you can enjoy an advertisement free, free app.
How do I use it?
Check out this video below for a quick user guide.
What if I don’t have a smart phone?
For those that don’t have a smart phone, we have built an awesome text (SMS) system that you can use if you have a New Zealand phone number. Simply text a code, leave a space, then the town you’re in and send it to the number 4882. This costs 20 cents per text. When you’ve sent a text you’ll get 160 character reply with the physical address (i.e.120 Smith Street) of things like dumpstations, hostels, wifi, information centres, paid campsites, Department of Conservation Visitor Centres, petrol stations and supermarkets..For instructions on this service check out this blog post
How do I download it?
If you’ve got an Android phone click here
If you have an iPhone click here
Can I use it on a tablet i.e. iPad?
In most cases you can, however the graphics aren’t really optimised for use on a tablet so might not look that great. Let us now how you get on by sending an email to support@campermate.co.nz
Do I need internet to use the app?
The app works in offline mode also, so you don’t need data to use it. What we would recommend though is when you’re connected to Wifi before coming to New Zealand, try zooming into the map, this way you’ll be saving the map data and it’ll make the experience much better, no stress if you don’t though 
I want to get a New Zealand number to make it cheaper to call and roam etc. What do you recommend?
We recommend you grab a 2degrees NZ Visitor SIM card when you arrive in New Zealand. The 2degrees NZ Visitor SIM has been made especially with tourists in mind, with great value pricing for calling & texting in NZ and internationally. The SIM is also a Micro SIM, so it will work with all new iPads/iPhones. Click here for full details and a list of locations where you can pick up a 2degres NZ Visitor SIM.
How can I get in touch?
We’ll do our best to get in touch as quick as possible. Send us an email to support@campermate.co.nz or if you like, catch us over Twitter or Facebook
Why is your FAQ’s so short?
Excellent question! We’ll be adding to this over the next few months!
